Privacy Policy

Last updated: April 2026

1. Introduction

AraLux Boutique ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you shop with us.

2. Information We Collect

We collect the following information when you place an order or contact us:

Name and contact details (phone number, email address)
Delivery information (Knutsford Express pickup location)
Payment information (bank transfer screenshots for verification purposes)
Order history and purchase details
Communications via WhatsApp, email, or our website contact form

3. How We Use Your Information

Your information is used to:

Process and fulfill your orders
Communicate with you about your order status
Send you order confirmations and delivery notifications
Respond to your enquiries and provide customer support
Send promotional emails (only if you opted in — you can unsubscribe anytime)
Improve our products and services

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except:

Knutsford Express — for delivery logistics
Payment processors — only transaction reference information
As required by Jamaican law

5. Data Security

We take reasonable steps to protect your personal information from unauthorised access, disclosure, or misuse. Payment screenshots are used only for order verification and are not shared externally.

6. Cookies

Our website uses cookies to improve your browsing experience, remember your cart, and analyse website traffic. You can disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal data (subject to legal requirements)
Opt out of marketing communications at any time

To exercise any of these rights, contact us via WhatsApp at 470-901-4346.

8. Data Retention

We retain your order information for a minimum of 2 years for business record-keeping purposes. Marketing subscription data is retained until you unsubscribe.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact

For any privacy concerns, contact us at:
WhatsApp: 470-901-4346
Email: info@araluxboutique.com
Location: Jamaica